5 Myths About Buying Prescription Glasses Online That Cost Me $200
5 Myths About Buying Prescription Glasses Online That Cost Me $200
I ended up wasting money on an online glasses purchase. I thought I had all the insider knowledge, but I was mistaken.
The low prices initially drew me in. However, I learned the hard way that saving $50 upfront can often lead to losing $200 down the line.
I used to believe in several common misconceptions. These false beliefs led me to order poor-quality frames and struggle with incorrect prescriptions. Here is the truth that many retailers would prefer you didn't know.
Myth 1: Buying Prescription Glasses Online Means Zero Customer Service
Many people assume you only interact with automated systems when purchasing online. The fear is that if something goes wrong, you'll be left without support.
This can be true in some cases. One dissatisfied customer noted: "No customer service available 24 hours, no live agent. Very unprofessional." If a company relies solely on chatbots, you might indeed face difficulties.
The Truth: Reputable companies invest in excellent human support.
When you examine high-quality online retailers, their customer service teams make a significant difference. This is evident in positive reviews:
- "Alex was wonderful! He was super informative and extremely helpful. He was also very patient with my indecisiveness. Thank you, Alex!"
- "Exceptional customer service. The staff are patient, helpful, and even went to the back to bring out other color options for the frames."
These testimonials demonstrate that genuine, helpful service is available. The key is to look for reviews that mention staff by name and describe specific interactions, not just overall star ratings.
Myth 2: Clip-On Frames Are Flimsy and Magnetic Clips Fall Off Easily
Many people are drawn to styles like the O-Q CLUB Vintage frame, which offers a 2-in-1 design. You get standard prescription glasses, plus magnetic polarized lenses that clip on to create sunglasses.
The common belief is that these clip-on attachments are poorly made. People worry the magnets are weak and that the add-on looks overly bulky and awkward.
The Truth: High-quality materials solve these issues.
Inexpensive clip-on sets often use feeble magnets and fragile plastic frames that can scratch your primary lenses during attachment.
A well-made frame, such as the O-Q CLUB, utilizes strong, lightweight alloys or durable TR90 plastic. The magnetic clip should align perfectly with the main frame without gaps. Also, ensure the clip-on lenses are polarized, as they reduce glare far more effectively than simple tinted lenses.
Myth 3: Fixing an Online Order Error Is a Simple Process
It's easy to assume that if a company makes a mistake with your order, they'll promptly issue a refund or send the correct item.
This is often far from the truth. Companies are frequently reluctant to process credit card refunds due to associated fees.
Consider this negative user experience:
"Dishonest company that doesn't honor promotions. They make it impossible to claim an offer when their site is full of glitches... Their solution for a BOGO deal they admitted to messing up? Return the glasses (which were the correct style and prescription) and place a completely new order. A simple credit back to my card would have been too easy."
The Truth: Many retailers enforce lengthy, inconvenient return procedures.
Even when a company acknowledges an error, they may insist you mail everything back and start over with a new order. This tactic is often used to make the return process so burdensome that customers simply give up.
Myth 4: Your Frame Measurements Aren't That Important
This misconception can be very costly. You might think, "I have an average-sized face, so a medium frame should work."
That's incorrect. Finding the right glasses isn't like buying a t-shirt.
If the frame width is off, the optical center of the lens won't align properly with your eyes. This misalignment can cause headaches and blurred vision because you're not looking through the correct part of the prescription.
The Truth: Precise measurements are critical for both comfort and visual clarity.
You need three key measurements from your current glasses, all in millimeters (mm):
- Lens Width (the widest point of a single lens)
- Bridge Width (the section that rests on your nose)
- Temple Length (the length of the arm)
These are typically listed as a sequence like 52-18-140. Ordering a 58mm wide frame when you need 52mm will result in glasses that constantly slide down your face. Never guess your size when shopping online.
Myth 5: All Prescription Lenses Are Essentially the Same
You might see one site selling lenses for $20 and another for $80, assuming they're made from the same basic plastic.
The Truth: The quality of lens coatings and thinning technology makes a major difference.
Budget lenses are often made from standard CR-39 plastic. They scratch easily and typically lack essential protective coatings.
If your prescription is strong, you'll likely need high-index lenses (such as 1.67 or 1.74). These are significantly thinner and lighter. Opting for cheap, thick lenses can result in a "Coke-bottle" look and uncomfortable weight.
Quality lenses should include:
- Anti-reflective coating (AR)
- Scratch-resistant coating
- UV protection
If a $20 lens doesn't specify these features, you'll probably need to replace your glasses within months due to scratches and poor performance.
The Real Deal: How Mozaer Proves These Myths Wrong
You can successfully purchase excellent prescription glasses online by disregarding the myths above. The key is to prioritize quality checks over price.
Verify customer service reputations, confirm exact frame dimensions, and ensure both frame and lens materials are durable.
Don't rely solely on marketing images. Trust authentic user feedback. To understand why quality truly matters, take the time to read detailed 5-star reviews from customers who can distinguish between cheap plastic and well-crafted eyewear.
Don't Believe the Lies
Do your research. Measure your current frames. Scrutinize return policies for genuine refunds. By following these steps, you can avoid the frustrations and save yourself the $200 I spent fixing my own mistakes.
Shop wisely, and see clearly.
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