Men's And Women's Sun Photochromic Foldable Myopia OCptical Prescription Mini Glasses 0 -0.50 -0.75 To -4.0 Red16
Customer Reviews
Glasses USA Nightmare: Scratched Lenses, Bot Hell & Endless Frustration! 😤
My online shopping experience with Glasses USA has been an absolute nightmare, a cautionary tale I feel compelled to share. I spent $372 on new glasses, only for them to arrive completely scratched. What followed was an infuriating two-day struggle just to speak to a human, trying to fix this issue. Every attempt to start a return or exchange was met with a useless bot, repeatedly sending a return label to an email I never received! Even after finally talking to a human, they sent the wrong information for the return. The entire process has been one of pure "ineptitude at its finest," and I felt compelled to leave a review and engage with customer service to demand a resolution for this mess.
Customer: I'm calling about order #[ORDER_NUMBER]. I spent $372 on glasses that arrived completely scratched, and I've been trying for two days to get a return label sent to the correct email, but your bot keeps sending it to an address I don't receive. CS Rep: I am so sorry to hear about the scratched glasses and the frustration you've experienced trying to resolve this. That's absolutely unacceptable. Let me pull up your account right away. Customer: This is beyond frustrating. Even after I finally reached someone, they sent the wrong return information. I just need a proper return label so I can send these scratched glasses back and get my $372 resolved. CS Rep: I understand completely. I see the previous attempt and the incorrect information sent. I am immediately generating a new, correct return label for you and sending it to the verified email address on file now. You should receive it within minutes. Customer: Minutes? I'll believe it when I see it. Frankly, if this isn't resolved, my lawyers will be involved. I've wasted too much time and money already. CS Rep: I assure you, this label is being processed now, and I will stay on the line to confirm its arrival with you. I'm also initiating the exchange for a brand new pair to be shipped as soon as the return is scanned.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Disaster to Delight: cinily.net - The Online Glasses Store That Gets It Right! 🤩
That unforgettable moment reminded me how essential convenience and clarity are in our fast-paced lives. If you, like me, are constantly seeking smart solutions that adapt to your needs, then prepare to be amazed. I've found a game-changer that combines versatility, style, and portability into one brilliant package: these incredible Foldable Photochromic Prescription Glasses. They effortlessly transition from indoor to outdoor, fit discreetly in any pocket, and offer crystal-clear vision, making them an absolute must-have for anyone who values both function and flair. I recently had an absolute nightmare with an online glasses retailer. I spent $372 on new glasses, only for them to arrive completely scratched 😤. What followed was an infuriating two-day struggle just to speak to a human, dealing with a useless bot that kept sending return labels to an email I never received! Even after finally talking to someone, they sent the wrong return information. The entire process was pure "ineptitude at its finest," and it left me incredibly frustrated and deeply skeptical about online eyewear purchases 😭.
After that horrendous experience, I was really hesitant to try another online store, but I desperately needed new glasses. I decided to give cinily.net a shot, hoping for a more straightforward and trustworthy experience 🤔.
And wow, what a difference! My experience with cinily.net has been fantastic. As one reviewer aptly put it: "It is a very nice eyeglasses website! Various beautiful kinds of frames, affordable prices, quick delivery, and nice service! I changed my lens during the process of my first order, and the service is very nice and kind. They did not charge extra money but gave me a partial refund. It is really an enjoyable purchase." ✨
From the moment I started browsing their stunning cheap prescription glasses, the website was incredibly user-friendly and intuitive. The selection of frames is amazing, and the prices are truly unbeatable. Their customer service was a breath of fresh air – responsive, helpful, and actually human! No bots, no wrong information, just smooth, efficient service. My new glasses arrived quickly, perfectly made, and at a fraction of the cost I expected. I'm so relieved and thrilled with my purchase! Highly recommend cinily.net for anyone looking for a reliable and pleasant online eyewear shopping experience 😃.
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