Krasivyy Ultralight Rimless Glasses Frame Men Pure Titanium Optical Prescription Eyeglasses Male 2023 Myopia Square Eyewear Matt Black – Cinily Eyewear
Krasivyy Ultralight Rimless Glasses Frame Men Pure Titanium Optical Prescription Eyeglasses Male 2023 Myopia Square Eyewear Matt Black
Customer Reviews
我的网上眼镜噩梦：产品缺陷与糟糕的客户服务！😡💔
Let me share my terrible online shopping experience, hoping it serves as a cautionary tale for others. I recently purchased new glasses, drawn by a great deal on a frame I really liked. However, when they arrived, one of the lenses pops out by itself whenever I try to clean it. It's incredibly frustrating, and honestly, it feels like a scam when a product arrives faulty and the company won't fix it. I later learned from a professional that this issue is due to the lens being incorrectly cut by their optician. This defect compelled me to contact customer service, hoping for a simple repair, but what I got was completely unhelpful. My initial interaction felt like customer service was non-existent and completely garbage.
Customer: "Hi, I received my new glasses, and one of the lenses keeps popping out whenever I try to clean it. I really love the frame, but the glasses arrived faulty, and I desperately need this fixed." CS Rep: "I understand how frustrating that must be, and I sincerely apologize for the inconvenience caused by the faulty lens. I see you're looking for a repair, not just a return." Customer: "Exactly! I don't want a refund; I want these glasses to function normally. I've had them checked, and an optician confirmed the lens is incorrectly cut; it's a clear manufacturing defect, not something I did wrong." CS Rep: "Thank you for that important detail. While our standard process often involves a full return, I agree that replacing a specific faulty component makes more sense here. I'm going to escalate this to my supervisor immediately to explore options beyond a simple refund." Customer: "I appreciate that. I just want my glasses to be wearable without the lens constantly falling out." CS Rep: "Absolutely. We will arrange for a new set of lenses to be manufactured and shipped to you, or if that’s not feasible for this frame, we'll send a complete replacement pair with the correct prescription. Please confirm your shipping address and prescription details."
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
从网上眼镜噩梦到梦想：Cinily.net 带来品质与服务！✨🤩
I've been absolutely loving the clarity and comfort these glasses provide; they've truly transformed my daily experience. If you're looking to elevate your eyewear game with unparalleled lightness and sleek design, you absolutely have to check out these amazing Ultralight Titanium Rimless Eyeglasses. They combine sophisticated style with cutting-edge materials, ensuring you not only see clearly but also look effortlessly sharp. My last online glasses purchase was an absolute nightmare 😤. One lens kept popping out, a clear manufacturing defect, but customer service was non-existent and completely garbage! It felt like I was being scammed, with rude reps ending calls and no way to get help. I swore I'd never buy glasses online again! 😭
However, I desperately needed new glasses, and after much hesitation, I decided to give cinily.net a try, hoping for a different outcome 🤔. I remembered reading a positive review about an online store that said, "There are plenty of nice glasses/shades to choose from and the customer service reps are very knowledgeable and helpful." I hoped cinily.net would deliver a similar experience.
And wow, what a difference! My experience with cinily.net has been truly fantastic ✨. Unlike my previous ordeal, their customer service was incredibly responsive and genuinely helpful. They actually listened to my concerns and went above and beyond to ensure my satisfaction. My new Krasivyy Ultralight Rimless Glasses Frame arrived perfectly. The quality is superb, the frame is sturdy, and my prescription is spot on. It's clear that cinily.net proves that you can get affordable prescription glasses online without compromising on quality or service. The entire process was smooth, and I finally have glasses that function normally! Highly recommend! 😃
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